Student Enrollment and Family Welcome Centers

All our Family Welcome Center locations are temporarily closed, but our staff members are still available to help.

Complete this request form to get direct support from a Family Welcome Center [FWC] staff member—this is the best and fastest way to reach us:

You can also get direct support from a Family Welcome Center staff member by emailing,

In your email, please include:

  • Your child's first name, last name, and date of birth

  • If you need support in another language

  • If you (the child's parent/guardian) are deaf or hard-of-hearing

Family Welcome Center Staff Can Support With

  • Questions about admissions

  • Guidance for students new to New York City

  • Information about offers and waitlists (after offers are released)

  • Adding your child to waitlists and accepting/declining offers

School Meal Locations


The New York City Department of Education is committed to making three free meals available daily for any New Yorker. Any New Yorker who wants one can get three free meals a day at more than 400 Meal Hubs across the city.

  • Meals can be picked up at all Meal Hubs 7:30 am to 1:30 pm, Monday through Friday

  • Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm

    • No one will be turned away at any time

    • All adults and children can pick up three meals at one time

    • Vegetarian and halal options available at all sites

  • No dining space is available, so meals must be eaten off premises

  • Parents and guardians may pick up meals for their children

  • No registration or ID required

Use our Meal Hub lookup tool to find a location near you!

Click here to Find a Free Meal Site

NYC School Survey

2020 NYC School Survey Deadline Extension

​Due to the extraordinary circumstance of COVID19, children and school staff are both learning and teaching remotely; however, don’t miss your opportunity to provide your school with valuable feedback! The 2020 NYC School Survey deadline is now Friday, June 26. In addition, the NYC DOE is making every effort to ensure that all parents/guardians, students, support staff and teachers are able to take the survey online.

Please keep in mind that the code lookup tool is available for parent/guardians, students, support staff and teachers to retrieve their survey access codes. To use the code lookup tool, go to the online survey login page (accessed by clicking on the corresponding survey under “Take the survey NOW” section above). In addition, parent/ guardians, support staff and teachers can also call the survey hotline at 1-877-819-2363 to retrieve their access codes.

Take the survey NOW!

return to school survey

To take the Return to School Survey Click Here.